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Shipping & Delivery

Fulfilment & Shipping

We aim to fulfil and dispatch orders within 24 hours of receipt.  Please allow for an additional 24 hours during sales periods or the festive season.  Orders placed over the weekend or on a Bank Holiday will not be dispatched until the next working day.  


If an item ordered is out of stock, or going to be delayed in any way, we will contact you via email and offer you an exchange or cancel option should you not wish to exchange or wait.  


Please contact us about specific delivery requirements should you need something within a certain time frame.


UK Mainland, Jersey & Guernsey

2 shipping options are available, both are Royal Mail tracked services.

Our fulfilment and shipping charges are:

UK Standard Delivery: (3-5 working days) Royal Mail 2nd class : £5.75

UK Next Day Delivery: (1-2 working days) Royal Mail 1st class signed for: £12.00

Special Delivery to guarantee next day delivery can be arranged individually.  Please contact: info@go-emu.com


Worldwide

We’re happy to help with international shipping.  Please send a message with your order, providing an email and mobile number.  Someone will be in touch to get the details and make arrangements.  


Duties & Taxes:

International customers outside of the UK will be responsible for any duties, taxes and other official charges payable upon importation to the destination country.  We operate on a ‘Delivery Duty Unpaid’ basis.  We recommend that international customers contact their local customs authority to determine a landed cost price prior to purchase completion.

 

How can we help

For more information about any of our products, please contact:
info@go-emu.com
m: +44 7713986406.